The latest features and improvements to help your team source faster and smarter.
Sending RFQs and sourcing suppliers no longer costs credits — or anything. Every organization can create requests, match against the catalog, discover new suppliers on a monthly fair-use allowance, send RFQs, and collect quotes with no credit card on file. Fair-use limits exist so one account can't blast the network, and they are limits, not paywalls: ask and we'll raise yours. The $49/month plan is what you add when you want RFQ Autopilot working your open RFQs in the background and on-demand credits for comparisons, research, and other AI intelligence work — with a 5-day trial started from your free account. Details at buyer24.ai/pricing.
Suppliers already on the network can now take control of their own company profile — no RFQ required. A claim link is tied to the company's corporate email domain, so anyone at the supplier can verify with a 6-digit email code and step in, and colleagues on the same domain land in the same workspace. Once claimed, the supplier manages its own contacts and their roles, keeps its profile current, and can opt in to the community pool with one consent card — "make us visible to other buyers" — so new buyers can find them. The buyer who first added the supplier keeps every existing thread and document.
Every claimed supplier gets a public page of its own — a factual profile with a single "Request a quote" button that runs the same portal flow customers already use: describe the need, attach files, verify by email code, and track the request. Submissions land in the supplier's own workspace as customer requests. Pages are published at claim and reachable by direct link only — there is no browsable list, so the network stays made of suppliers real buyers chose. Suppliers can pick a vanity handle, and unpublishing is one click.
The nightly digest has been rebuilt as an attention brief: it arrives only when something needs you — a supplier reply, an approaching deadline, a decision waiting — and quiet days send nothing. A Friday recap goes out only for weeks that had activity, and open RFQs get a monthly nudge so nothing goes silent. Suppliers get their own version: claimed suppliers receive a brief when an RFQ needs them, and suppliers who recently quoted but haven't claimed a seat get a short weekday note, capped at one a week. Every message carries one-click unsubscribe, and bounced addresses are suppressed automatically.
Admins choose which columns the request list shows organization-wide — including any custom field from your RFQ template — and every user can override the default for their own view. Internal notes, private to your team, now sit at the top of the RFQ and show on the list instead of hiding at the bottom of a sidebar. Item specifications display on the request detail, up/down arrows step between neighbouring RFQs without going back to the list, and the Requests page reopens on the view you left (Active, Draft, and so on).
Not every RFQ ends with a winner. A new Close action wraps up a request without an award and records why — no bids, lost to another source, customer cancelled, quoted offline, or duplicate — so your KPIs and history tell the real story. Closed and completed RFQs stay quiet; reopening one clears the close reason and puts it back in play.
The preserve-original customer quote builder now understands table columns: set a percentage or fixed markup per detected price column and every line recalculates in one step. Price detection reads column semantics and ignores letterhead numbers. The editor flags supplier terms and remarks that would be cropped below your kept regions so you can keep them deliberately, and tells you when a supplier sent a spreadsheet or Word document instead of a PDF. Kept regions are embedded as vector content, so text in the finished quote stays selectable and searchable.
Attachment redaction now catches branding embedded as images on otherwise text-based pages — a supplier's logo in the letterhead, for example — and pixel-blanks it, so a redacted document no longer gives away who it came from. When a target can't be found, validation warns you before the RFQ goes out rather than staying silent. Attachment analysis is capped so very large bundles never stall a send, and any file that was skipped is listed for you.
Each card on the Conversation Board — and the chat dialog behind it — now suggests the next step from the last thing that happened on the thread: Create customer quote when a supplier's quote is in, Reply when the supplier asked a question, Send reminder when they have gone quiet for two days. One click opens the right composer with the right context already loaded.
Every email Buyer24 sends about an RFQ — quote received, deadline approaching, reopened by a late reply, and the rest — now carries the RFQ number in the subject line and a linked RFQ # line in the body, so you can match it to your own paperwork at a glance. A customer asked; we fixed it once, centrally, instead of one email type at a time.
Partner marketplaces and purchasing platforms can now embed Buyer24 directly in their own pages. Shoppers describe what they need in a chat composer on the partner's site, see relevant supplier offerings, and follow their assisted requests without leaving — a signed identity handoff means no separate sign-up. Suppliers on Buyer24 can publish offerings that surface in the embedded experience. Enabled per organization; the integration guide is available from the settings tab once it is switched on.
Forgot your password? Ask for a reset link by email — rate-limited to keep it safe. Also this month: quotes from mail clients that quote the whole RFQ back now extract correctly instead of being rejected as echoes; image-only PDFs retry with AI extraction; bulk messages upload attachments one at a time with progress and clear size errors; the contact picker shows pool suppliers by name; web-chat intake accepts personal inboxes such as Gmail and Outlook; and files customers upload through the portal flow into the same attachment list the draft editor, validator, and supplier send use.
Give your customers a professional front door under your own brand and web address — like yourcompany.supplier24.ai. Customers describe what they need in a chat composer (no sign-up wall, no forms — raw content and attachments in, a structured request out), verify with a 6-digit email code, and track progress from Received to Quote ready. The portal assistant knows what you actually source and guides customers when an item isn't in your range. Your suppliers, costs, and margins never appear. Enabled per organization — contact us to switch it on.
Every exchange someone is waiting on, in one place. A new Conversations screen lays your live supplier and customer threads across four columns — Needs you, In progress, Waiting, Recently resolved — with each card tinted by who is driving it, AI-assisted or human-led. Filter to your own threads, search, and click any card to open the chat right there. Only live exchanges get a card: settled threads drop off on their own, and the board tells you how many older ones it is holding back so nothing goes quietly missing.
Set the customer on any RFQ — including the ones that arrive by email — from an always-visible Customer card, and see it at a glance on your request list. When a request is forwarded to you, Buyer24 reads the end customer out of the forwarded email header rather than assuming the person who forwarded it, and offers it as a one-click suggestion. The customer quote builder picks the contact up automatically. Naming a customer does not by itself grant them portal access.
Shape your branded portal's front door: choose the portal name and display name your customers see, and add up to eight navigation links back to your own site, reorderable by drag. The portal now speaks every language the app does, and the request screen was rebuilt for phones — the conversation fills the screen with the composer always in reach, and the progress tracker collapses to your current step.
Buyer24 is now available in Spanish, alongside English and Simplified and Traditional Chinese — auto-detected from your browser on first visit and switchable anytime. One neutral Spanish catalog serves every Spanish-speaking market.
Two new interactive walkthroughs join the scenario chooser — now six scenarios in two rows. See a customer submit and track a request on a distributor's branded portal, and see a supplier receive an RFQ, claim their free portal seat, ask a question, and win the order — the same RFQ from the distributor walkthrough, told from the other two chairs. ~3 minutes each, no signup, at buyer24.ai/walkthrough.
Your suppliers get a workspace of their own. A secure link in every RFQ email opens a portal where they can review the request, download attachments, ask questions in a threaded inbox, and reply with quotes that flow straight into your comparison — across every buyer who works with them.
Generate customer quotes that keep your supplier's PDF exactly as-is — no reconstruction. Prices are detected automatically and replaced with your marked-up values in matching style; a built-in PDF editor lets you review each detection, drag regions to keep, white-out anything sensitive, and apply your company branding before the quote ships.
The entire app and the supplier portal are now available in Simplified and Traditional Chinese — auto-detected from your browser on first visit, switchable anytime.
We ship new features every week — and the best ones start as customer suggestions. Tell us what would make Buyer24 work better for your team.