Responding with a Quote

The Respond Screen

Open the RFQ and click Respond with quote. You'll get an email-like composer — the same act as replying to the buyer's email, but with the busywork done for you.

The reply is prefilled from the RFQ, not a blank box:

• A greeting addressed to the buyer's contact
• An editable table of the RFQ's line items — item, quantity, and a blank unit-price column for you to fill in
• The buyer's payment terms echoed back
• Placeholders for lead time and quote validity
• Your signature

The recipient is fixed — your reply goes to the buyer on this RFQ, so there's no address to get wrong.

Filling In Your Quote

You can quote in whichever way matches how you normally work:

• Type it in the body. Fill the prices into the table, set your lead time and validity, add or remove rows, and adjust formatting — the editor supports tables, bold, lists, and so on.
• Attach your quote document. If you already produce quotes as PDFs from your own system, attach the PDF and keep the body short ("Please find our quotation attached").
• Both. A summary in the body plus the formal PDF attached works well.

Make Your Quote Easy to Read — It Gets Compared

When your quote arrives, Buyer24 reads it automatically and places it into the buyer's side-by-side comparison against other quotes. The clearer your quote, the more accurately it's represented. Make sure it plainly states:

• Line items matching the buyer's request — keep their part numbers and item names, with a price per line
• Unit prices and totals, with the currency
• Lead time or a delivery date
• Quote validity (how long your pricing holds)
• Payment terms, shipping costs, warranty, and certifications if they apply

Quote every requested item. If you can't supply one, say so explicitly rather than leaving it out — a silent gap reads worse than a clear "not available."

Choosing the "From" Address

The composer has a From picker that controls which address your reply is sent from:

• Built-in relay (default). No setup needed. Your quote is delivered to the buyer through Buyer24, and their replies route straight back into your portal thread.
• Your own mailbox. Click Connect your email… to link your Gmail, Outlook, or IMAP mailbox. Your quote then goes out from your real address, which many suppliers prefer — the buyer sees a normal email from you, and you keep a copy in your own Sent folder.

Connecting a mailbox is a one-time setup per user; after that it appears in the From picker on every reply. The same picker is available when you reply from the Inbox tab, not just on the quote screen.

Sending

Click send and you're done:

• The buyer sees your quote in their RFQ immediately
• Your quote appears in your own Inbox thread for the RFQ
• The RFQ's status in your list flips to Quoted
• Your pricing is extracted into the buyer's quote comparison automatically

There's nothing else to confirm — no separate "submit" step beyond the send.

Following Up and Revising

The thread stays open after you quote:

• Follow up any time by replying in the Inbox tab — for example, to flag that your validity window is closing
• Revise your quote by sending a new reply with updated pricing. Newer quotes supersede older ones — the buyer always sees your latest version, with the history preserved
• If the buyer amends the RFQ (new items, changed deadline), you'll see the update in the thread — re-check the RFQ tab and send a revised quote if your pricing is affected

When the buyer makes a decision, your RFQ moves to Won or Lost in your list.

Related Guides

• Signing In to the Portal — first-time access and account options
• Viewing Your RFQs — the RFQ list, tabs, and asking questions