Your Profile & Signature
Set up your Buyer24 profile, email signature, language, notification preferences, and password.
Accessing Your Profile
Click your avatar at the bottom of the app bar on the left (on a phone, at the top right) and choose Settings. Settings opens on My Profile; its sidebar also has Preferences for your language and theme.
Profile Fields
| Field | Notes |
|---|---|
| Full Name | Your display name — shown in messages to suppliers and in your team's user list |
| Job Title | Optional — shown to teammates and appears in your email signature if you include it |
| Language | Sets your interface language — see below |
| Email Signature | Automatically appended to outgoing supplier messages — see below |
Email Signature
Your signature is added to every email you send to suppliers. Set it once and forget it.
- In Profile, open the Email Signature tab
- Click Edit Signature, or Generate from Profile to build one from your name, title and organization. Keep it concise:
Alex Smith
Procurement Manager | Acme Corp
+1 (555) 123-4567- Leave Append signature to outgoing emails on, and click Save Signature
A clean signature with your name, title, company, and phone number is all you need. Suppliers appreciate brevity.
How it's added. On the RFQ editor and in the reply dialog, your signature shows as a locked block at the end: Signature — added when sent, never translated. It's added when the email goes out, and it stays in your language even when the message is translated for the supplier. Edit signature there changes the same saved signature. Don't write a sign-off into messages or templates; if a message already ends with your sign-off, the duplicate is removed. RFQs your own Claude drafts through the Buyer24 connector are signed the same way.
Language
The Buyer24 interface is available in four languages:
- English
- Español (Spanish)
- 简体中文 (Simplified Chinese)
- 繁體中文 (Traditional Chinese)
On your first visit, the app auto-detects your browser language. You can switch at any time under Settings → Preferences or from Language in your avatar menu, and your choice is remembered.
Note: Only the interface is translated. AI-generated text and RFQ content authored by people (supplier messages, RFQ descriptions, quotes) are shown in the language they were written in.
Theme
Choose how Buyer24 looks under Settings → Preferences → Theme, or from Theme in your avatar menu:
- System (the default) — follows your device's light or dark setting
- Light
- Dark
Your choice is saved in this browser. Pages your customers see, such as your customer portal, keep their own light look.
Notifications
Click the bell icon (at the bottom of the app bar on the left; on a phone, in the top bar), then Preferences, to choose which events trigger alerts and how you receive them.
Most important to enable:
| Notification | Why |
|---|---|
| New quote received | A supplier's pricing email has been processed — act quickly |
| Deadline approaching | 48h and 24h warnings before an RFQ deadline |
| New message | Any supplier reply, even if not a quote |
| Quote comparison ready | An AI comparison report has been generated |
| Status change | An RFQ you're involved with changes status |
For each notification you can choose: in-app only, email, or both. See Alerts & Notifications for the full reference of notification types and delivery options.
Changing Your Password
- Go to Profile → Security
- Enter your current password, then the new one twice
- Click Update Password
Forgot your password? Use the Forgot password link on the login page, enter your email address, and check your inbox for a reset link (valid for 1 hour).
Deleting Your Account
To delete your account, contact your organization admin or reach out to Buyer24 support. Note that your request history and messages will be retained per your organization's data retention policy.
