The scenario
Jordan Reyes handles maintenance procurement at Continental Engine Works, a Fort Worth builder of marine diesel engines — and a long-time customer of Apex Fastener & Fitting Co., the distributor from the 'Industrial distributor' walkthrough. Last quarter Jordan emailed Pat and Apex sourced the RFQ over email. Since then Apex switched on its branded customer portal. This walkthrough follows Jordan's latest request through that portal: what the customer sees — and what stays private on Apex's side.
Step 1 of 10 — the customer
Your customer opens your portal — your brand, your address
Jordan Reyes needs parts for the next service window. Instead of digging out an email address, they open Apex Fastener's portal — and land straight on a composer, not a login wall.
AFApex Fastener · Customer portal×
🔒apexfastener.supplier24.ai/
AFSign in
Apex Fastener & Fitting Co.
Industrial fasteners & fittings · serving manufacturers since 1987
Tell us what you need — a parts list, a spec sheet, or a quick description. We typically quote within one business day.
Describe what you need — quantities, part numbers, deadlines. Attach any file you already have.
Attach files